
How long does delivery take?
Orders arrive in 6–11 business days: 1–3 days to ship, then 5–8 days in transit. See our Shipping Policy.
Is delivery included?
Yes, shipping is free on most orders within the continental U.S. We don't ship to Alaska or Hawaii.
What is your return policy?
Returns are accepted within 30 days of delivery. A 25% restocking fee applies to non-defective returns, and it's waived if an item arrives damaged or incorrect. See our Return & Refund Policy.
Is this product covered by a warranty?
- Limited lifetime manufacturer's warranty on the burners, cooking grates, stainless steel housing, flame tamers, heat zone separators, and control valves. One year on ignition, electrical, and lighting components.
- The grill must be registered with the manufacturer within 30 days of delivery; we'll help you with registration. Labor is not covered.
- Not covered: damage from misuse, negligence, accidents, or commercial use.
- To make a claim, contact us with photos of the issue and we'll handle it with the manufacturer.
Our Commitment
Every piece here is built for permanent outdoor use and sized for a home backyard. And we're on hand if you need anything, before or after the order ships.